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Questionnaire for outpatients

Dear patients, please spare a couple of minutes of your time to complete the questionnaire below. Your answers will help us understand to what extent we have met your expectations and improve the work process at the hospital.

Thank you in advance for your involvement!

1. I booked a check-up appointment easily.
2.I was kindly welcomed when I arrived at the Medical Center.
3. The team were attentive and considerate.
4. I was informed about a possible delay in my check-up/examination.
5. I was informed about the prices of the medical services.
6. I was checked up at the appointed check-up time.
7. I am happy with the check-up/consultation conducted.
8. My physician explained everything about the diagnosis and treatment in a clear and understandable manner.
9. I got my medical documentation in line with information I obtained beforehand.
10. I am happy with the hygiene at Medical Center.
11. What is the prospect of recommending our services to your friends and family following the rating from 1 to 10?

*Optional field

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