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Questionnaire for inpatients 

Dear patients, please spare a couple of minutes of your time to complete the questionnaire below. Your answers will help us understand to what extent we have met your expectations and improve the work process at the hospital.

Thank you in advance for your involvement!

1. I was happy with my admission procedure.
2. I was informed in a clear and understandable manner about the payment out of the scope of NHIF.
3. The nurses were attentive and helpful.
4. My physician was attentive and helpful.
5. My physician explained everything to me/my family about the diagnosis and treatment in a clear and understandable manner.
6. I received the necessary medical care and attention to alleviate my pain.
7. I am happy with the hygiene in the patient room, bathroom and corridors at the hospital.
8.The food I was offered in the room was of good quality (temperature, taste).
9. My physician/s informed me/my family in a clear and understandable manner about the continuing treatment after my discharge from the hospital.
10. What is the prospect of recommending our services to your family or a friend following the rating from 1 to 10?

*Optional box

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